C J Ball Map

Salhouse Road closed

Important customer information

Updated 04/07/2020 09.15

Our showrooms are open by appointment - please call to book an appointment before visiting - 01603 307500.

How our showrooms are operating:

  1. Where possible please make an appointment before visiting the showroom.  We would ask that you allow plenty of time for your appointment so that you are not under other time pressures. 
  2. Our showrooms are operating to control the numbers of customers inside to enable safe distancing for staff and customers.  You may be asked to wait outside until it is safe to enter. 
  3. Please follow our one way system.  We will be maintaining a 2m plus rule for all staff and customers. 
  4. We would ask that customers use the sanitiser provided.

Salhouse Road Closure from NDR
Please be advised that Salhouse Road will be closed from the NDR this summer.  Access to our showrooms is via Blueboar Lane, Woodside Road and Salhouse Road from Norwich centre.  If you are approaching from the NDR, please use the Wroxham Road or Plumstead Road East junctions.

Phone Line Opening Times
T: 01603 307500

Tuesday 08.30-17.00
Wednesday 08.30-17.00
Thursday 08.30-17.00
Friday 08.30-17.00
Saturday 09.30-16.00
Sunday & Monday Closed

Bike Sales:
From 2nd June appointments will be available for bike viewings, test rides & collections.  Where possible we will make much of the appointment outside to limit the risk of potential transmission.  We are providing a delivery service free of charge in Norfolk with staff-customer distancing ensured at all times. 
For all bike sales enquiries, please call us on 01603 307500 (option 1) or email sales@cjball.com

Service & MOT:
Service bookings can now be made online or over the telephone. - Click here to book a service [+]

MOT extension: From 30 March 2020, MOT due dates for cars, motorcycles and light vans will be extended by 6 months. This is being done to help prevent the spread of coronavirus. More information can be found on the gov.uk website - click here [+]

You can check your MOT expiry date on the Gov.uk website - https://www.gov.uk/check-mot-history
MOT tests can now be booked - Click here [+]

Motorcycle Training:
Our phone line is open for CBT bookings.  We have social distancing and hygeine measures in place.

Full licence training conversion sessions can now be booked.  We await DVSA guideance for motorcycle tests to resume.

Email training@cjball.com for any training enquiries.

Parts orders can be placed over the telephone or via email with delivery or contact-free collection available.
For parts enquiries please email aftersales@cjball.com

Our clothing department will be by individual appointment to allow customers space and time.  We will ask that customers wear a face covering/mask when trying on helmets.  These are provided in-store.
For clothing enquiries please email clothing@cjball.com


Thank you for your ongoing support & patience.